July 12th, 2025Savinge paramedics and ambulances for the sickest patients

An extra 100 Code 1 cases each day since April has prompted an urgent call to action from Ambulance Victoria (AV) for help to save paramedics and ambulances for the sickest patients.

Driven largely by respiratory illness, the increase in demand for life-saving paramedic care has put significant strain on the system with this weekend predicted to be very challenging.

AV Chief Executive Officer Jordan Emery pleaded with Victorians to consider alternative healthcare options for less-urgent medical concerns.

“We all have a role to play in ensuring paramedics are available to respond to the sickest people in our communities,” said Jordan.

“We’ve seen a significant increase in Code 1 cases, on average 100 more each day compared to just a few months ago.

“This increase in life-threatening cases means we need to respond lights and sirens to administer life-saving medical care – and we can’t do that if ambulances are being called to less-urgent or avoidable situations.”

AV Acting Director Regional and Clinical Operations Jessica McGowan urged Victorians to ensure they’re protected against season illness.

“Vaccination remains one of the best ways to protect against seasonal illness and if you’re feeling unwell or you have flu-like symptoms, stay home to help stop the spread and protect those most at risk,” said Jessica.

“Paramedics do not replace GP care. It is vital that if you are feeling unwell that you seek medical advice as soon as possible, before your illness escalates. That advice could be from a local GP or pharmacist, or the online Victorian Virtual Emergency Department is also a great option and it’s free.

“Calling an ambulance when you don’t need one could delay help for someone whose life depends on it.”

“The message is simple,” said Jordan, “save paramedics for emergencies.”

There are many ways to get health advice and care outside of Triple Zero (000), including:

• Victorian Virtual Emergency Department: 24/7 free online access to emergency doctors and nurses via www.vved.org.au
• Urgent Care Clinics: GP-led care for urgent but non-emergency issues: Better Health Channel  
• NURSE-ON-CALL: Free advice from a registered nurse 24/7: 1300 606 024
• A local GP or pharmacist.

If you or someone you’re with is experiencing a life-threatening emergency, call Triple Zero (000) immediately.