November 25th, 2021Hotline help
Macedon Ranges Shire Council has welcomed Bushfire Recovery Victoria’s Storm and Flood Financial Counselling Program.
The Storm and Flood Financial Counselling Program is open to Victorians affected by the June 2021 storms and floods.
The program can connect people to a financial counsellor to help them:
Access relief for utility bills and other payments;
Understand government income and other entitlements;
Negotiate with banks on debt issues;
Identify if insurance outcomes are fair and appropriate; and
Explore options and advocate.
Speaking to a financial counsellor early can help stabilise finances, reduce stress and allow people to focus on other areas.
Council CEO Bernie O’Sullivan said from community feedback it was clear that the cost of storm clean-up was an ongoing concern for many people.
“If the costs of clean up and recovery are playing on your mind or causing you any anxiety, reach out and use the Storm and Flood Financial Counselling Program. Don’t wait until things are dire before accessing this service.”
The counselling program is available on the Storm and Flood Recovery Hotline on 1800 560 760. The hotline is open from 9am to 5pm Monday to Friday (excluding public holidays).