December 26th, 2023Feedback sought on complaint and unreasonable behaviour draft

A Draft Complaint and Unreasonable Behaviour Policy is among several iniatives for which the Macedon Ranges Shire Council will invite community feedback early in the new year.

During its last scheduled meeting for 2023 held earlier this month the council endorsed putting out a number of iniatives for public consultation in early 2024.

The iniatives include the:

• Draft Complaint and Unreasonable Behaviour Policy: the draft policy outlines how Council will manage complaints and unreasonable behaviour and provides clear guidance for both the complainant and Council.  The draft will be available for public consultation in February 2024.

• Draft Special Charge Scheme Policy: this policy applies to Special Charge Scheme (SCS) infrastructure projects such as resident-funded upgrading of roads and drainage. It outlines the decision-making process and criteria for SCS projects where providing these services or infrastructure items is deemed to provide a special benefit to property owners or certain community members.

• Draft Fair Access Policy: this policy supports Council in the identification and removal of systemic factors contributing to gender inequality relating to the availability of quality community sports infrastructure at times that are suitable.